Delivery Costs
We will ship your goods with an international approved parcel service. The transportation costs will be added to your order automatically. Payments taken via a credit card will already include the shipping costs.
For European deliveries the transportation and handling costs will be calculated as a flat rate.
Every order will contain a commercial invoice with dutch VAT  (19%) included.
Exchange/Return
According to the distance selling act we are obliged to take back any delivery without a given reason within a period of two weeks and refund the purchase price. This only applies to End-user business (B2C). Excluded from this regulation are spare parts, which can be fitted or mounted. If you are ordering as a Dealer, our regular terms and conditions will be applied. Do not return any goods without authorization. Please inform us so that we can organize the pick up or send you a freeway-ticket. We will pay for the shipping costs of the returned parcel, if,  the purchase price was higher than 40 Euro and if it is within the first 2 weeks of purchase (only counts for End-user business).  To ensure that this is within mentioned time period you will have to send us the receipt of purchase by fax or email.
Guarantee
You have a 2 year warranty on all products sold from this shop (production- and material defect). If there is a defect on your product, please contact our service department at service@americandj.eu We will then exchange or repair the faulty part.
Availability
We do not guarantee that all products will be in stock. If a product is not available, we will inform you via email. As an End-user, you can then decide, if you want to cancel the order, or wait for the item to come back in stock . If you have already paid for your order, the paid amount will be refunded.

For more details please look at our Terms and conditions.